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Guest Services

Granary Road Guest Services Position – Job Description

Welcome to Granary Road – our company is unique in its multi-faceted operations, attracting locals, national visitors, and international tourism, with a commitment to provide memorable experiences and exceptional service for visitors. The character and reputation of our company comes from the effort and integrity of our employees, vendors, and managers. It is up to each person within the company to uphold themselves to the highest standards, behave ethically, respectfully, and represent the company in the best possible way at all times.


Guest Services staff work with school field trips, groups, and the public to inspire a love of agriculture and science through interactive education. As a member of the Granary Road team, Guest Services staff are expected to be friendly, outgoing, engaging, and ensure that guests receive a high-quality educational experience.

Guest Services Position Duties include:

  • Understanding the meaning of excellent customer service.

  • Using a computer to ring in guest admission, memberships, gift shop purchases, and concession purchases with cash, credit/debit cards, or gift cards.

  • Ability to anticipate needs of a guest and possess excellent communication and interpersonal skills

  • Setting up and facilitating special events, activities, crafts, etc.

  • General cleaning and stocking in your assigned area as well as some major cleaning.

  • Perform any and all duties as requested by the employer that are reasonable and that are customarily performed by a person holding a similar position in the industry.

Position Requirements

  • Proactive, responsible and can work with minimum supervision.

  • Must be friendly, cooperative and enjoy working with the public.

  • Experience in retail or food services is an asset.

  • Some general math and science knowledge is an asset.

  • Able to work in a fast-paced environment while maintaining accuracy.

  • Due to Granary Road’s location outside of city limits, your own reliable transportation is required.

  • Must be able to work most weekends/holidays.

Position Details

  • Part-time and Full-time positions available.

  • Contract Length: April to Mid October (with opportunity to stay year-round)

  • Expected Start Date: 2022/04/15

  • Location: Foothills, AB

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